Help & Support
Common Questions
Everything you need to know about visiting our showroom, delivery, payment, and choosing the right bed.
Visiting the Showroom
Not at all — just pop in! Our Paignton showroom welcomes walk-ins during opening hours, no appointment necessary. Our friendly team will be happy to show you around and let you try before you buy.
You'll find us at 12–14 Torquay Road, Paignton, Devon, TQ3 3AB — just a few doors along from the main Paignton Post Office. Easy to spot, with parking nearby.
We're open Monday to Friday, 9:30am – 5pm, and Saturday 9:30am – 2pm. We're closed on Sundays. If you need us outside those hours, call 01803 525422 or email sales@halfpricebedz.co.uk and we'll get back to you.
Delivery
Delivery is FREE next day where available, and FREE for local delivery within 30 miles of our Paignton showroom (based on your postcode, usually within 7 days). For the rest of mainland UK, delivery is £30–£50.
We deliver across mainland UK using our own fleet of vehicles. If you're in Northern Ireland, Eire, or one of the islands, give us a call on 01803 525422 or email sales@halfpricebedz.co.uk with your postcode and we'll confirm cost and timing for you.
We aim to deliver within 7 days, though please allow up to 21 days during busier periods. We'll be in touch 24–48 hours beforehand to arrange a convenient AM or PM slot.
Payment & Prices
You don't pay online. Reserve your order on the website and choose how to pay: on delivery (card or cash), in the showroom when you visit, or by bank transfer. Because no card payment is taken on the site, we don't process or store your card details here.
Yes — genuinely. We're a family-run business with a single showroom and low overheads, which means we can offer quality beds, mattresses, divans, ottoman beds and bedroom furniture at real half-price deals, not gimmicky sale prices that were never that high to begin with.
Choosing & Aftercare
Of course. Pop into the showroom and try a few for size and firmness, or use our online mattress finder quiz to get a head start on what might suit you before you visit.
Give us a call on 01803 525422 when you order and our team can let you know whether old bed take-away is available for your delivery.
Please let us know within 48 hours of delivery, with photos if you can. Your statutory UK consumer rights apply — faulty goods can be repaired, replaced or refunded. See our Returns and Warranty pages for the details, or just call us on 01803 525422.
Still Have Questions?
Our team is always happy to help. Reach out by phone, email, or pop into our Paignton showroom for a chat.